Return and Refund Policy

At shop.hellokrushi.com, we take pride in delivering quality agricultural products to our customers. Due to the nature of our products, we follow a strict no return and no refund policy.

🚫 No Return / Refund Policy
All our products are agricultural in nature, and as such, we do not offer returns or refunds once an order has been delivered and accepted by the customer.

✅ Wrong or Damaged Product Received?
If you receive a wrong product, we are here to help—provided the below conditions are met:

Please record a full unboxing video from the moment you open the package.

Send the video along with your order ID to our support team for review.

Our dedicated team will verify the issue and take necessary action based on the findings.

📧 Support
For any such concerns, please contact us at:
📩 contact@hellokrushi.com

We are committed to resolving genuine issues with honesty and care.